Dear customers, partners and the public:
We are always committed to adhering to the highest industry standards and regulatory requirements to ensure that our products and services meet the expectations of the market and consumers. Hereby, we would like to inform you of an important update.
Based on the latest industry norms, guidelines, and the latest developments in regulatory environment, our company has conducted a comprehensive review and necessary adjustments to the project execution specifications and internal standards. In particular, for cosmetic and food research projects, we have decided not to use terms such as 'fragrance-free' and 'anti-allergy' for category division. This decision is based on an in-depth analysis of the existing market environment and a firm commitment to consumer rights protection.
We understand that these terms may have been used as market classification and definition criteria in some projects in the past and, to some extent, influenced the market's perception of products. Now, we believe it is necessary to re-evaluate and adjust the use of these terms.
Therefore, we have decided to revoke the previously issued and used market position research, market position confirmation certificates, and statements that contain such expressions from today onwards. These documents will no longer represent our company's stance or commitment regarding related products. We are well aware that this decision may cause some attention and discussion, but we believe it is necessary to ensure that our product information is more objective, accurate, compliant, and in line with the latest market environment and consumer perceptions.
We appreciate your understanding and support over the years. We will continue to work hard to ensure that our products and services meet market expectations and always adhere to the highest compliance standards. If you have any questions or need further information, please contact our customer service team at any time.
Thank you again for your attention and understanding.
Frost & Sullivan
