With the improvement of living standards and acceleration of urbanization in China, home consumption has undergone a profound transformation from 'functional' to 'quality-oriented'. After-sales installation and maintenance services, as a key link connecting products with users, are now embracing market development opportunities. By 2024, the market scale for home installation and maintenance services in China will reach 700 billion yuan. Driven by the renovation of existing housing, policy dividends (such as 'trade-in programs'), and the popularization of intelligent products, the market scale is expected to increase to 896.1 billion yuan by 2029, with an annual compound growth rate of 5.1%.
In the midst of industry transformation, third-party service platforms represented by Luban Home have integrated over 3 million blue-collar technicians nationwide to build a standardized service network covering more than 600 cities, promoting the industry from traditional offline fragmented services to a 'platform-based, digital, and intensive' model. The white paper deeply analyzes the differences in the service ecosystem between internal and external services, revealing core trends such as the emergence of a rigid demand for internal services due to the technical barriers of intelligent products, and the acceleration of the improvement of service networks in the lower-tier markets. It also focuses on the practices of companies like Luban Home and Ande Home, demonstrating how after-sales service solutions reshape the industry value chain.
On May 6, 2025, Frost & Sullivan (hereinafter referred to as 'Frost & Sullivan') officially released the '2025 China Home Installation and Maintenance Service Market White Paper' (hereinafter referred to as the 'White Paper'). The white paper aims to analyze the markets for home installation and maintenance services in China, as well as internal home services, deeply dissect the driving factors for industry development, and provide strategic references for industry participants to grasp market opportunities and optimize service layouts.
