With the increase in the number of hospitals and their modern development, the scope and knowledge base of hospital logistics management services are continuously expanding, and their specialization is deepening.
Especially in the post-pandemic era, the quality and efficiency of hospital logistics services have become particularly important. To promote the standardization of hospital logistics services, it is necessary to deeply understand the technical expertise, safety assurance, and economic characteristics of hospital logistics services on the basis of clarifying the scope of hospital logistics services.
At the same time, it is necessary to strengthen the integration of hospital logistics management services with the construction of information platforms, increase investment in training hospital logistics service personnel, and provide them with better welfare benefits to improve the level and quality of hospital logistics services. This will promote the sustainable development of hospitals.
01
Introduction to the Hospital Logistics Service Market
1Overview
Hospital logistics service is a type of property management service and an important foundation for supporting and ensuring the normal operation of hospitals. The services mainly include medical care, scientific research, disease prevention, health care, etc. Hospital logistics service providers can provide comprehensive services regarding the operation and management of hospital assets and facilities, as well as basic necessities for patients, including all-round services such as clothing, food, housing, and transportation. They can also offer material supply and equipment support. To provide high-quality and comprehensive hospital logistics services, hospital logistics service providers must possess professional knowledge and strong management and operational capabilities.
2Service scope
Hospital logistics services mainly include traditional property management services and value-added services. Traditional property management services mainly include cleaning services, security services, greening and horticultural maintenance, as well as upkeep and maintenance services.
The value-added services of hospital logistics mainly include four categories: First, asset and facility management, such as facility procurement management, equipment acceptance and filing, special equipment maintenance, asset inspection and management; second, safety management, such as fire management, hazardous chemical management, emergency event management; third, patient services, such as material distribution, bedding and clothing washing, nursing services, housekeeping services, catering services; fourth, cleaning the surfaces of used medical devices, equipment, and consumables and delivering them to the central disinfection service department.
Source: Analysis by Frost & Sullivan
With the development of the hospital logistics service market in China, hospital logistics service providers are applying a range of new technologies such as network technology, Internet of Things technology, big data, and cloud computing technology in various application scenarios including cleaning services, medical auxiliary transportation, patrol, and inspection services. This reduces costs, improves management efficiency, and accelerates the digital transformation of traditional hospital logistics operations that heavily rely on manual labor.
To meet the needs of hospitals, leading and experienced hospital logistics service providers can apply information technology to launch comprehensive hospital logistics service systems, providing comprehensive solutions for management, support, and optimization of the entire hospital operation process.
Hospital logistics service providers generally charge management fees based on costs. In hospital logistics services, labor costs account for the largest proportion, and companies usually charge management fees according to the number of workers arranged for projects and their wages.
02
Market scale and development status of hospital logistics in China
In recent years, with the increasing number of hospitals, the market scale of hospital logistics services has been continuously expanding. From 2016 to 2021, the total revenue of China's hospital logistics service market increased from RMB 16.4 billion to RMB 33.6 billion, with an annual compound growth rate of 15.4%. In the future, as the requirements for hospital logistics services continue to rise, the market scale of hospital logistics services will continue to grow. It is estimated that by 2026, the total revenue of China's hospital logistics services will reach RMB 611 billion, with an annual compound growth rate of 12.7% from 2021 to 2026.
Source: Analysis by Frost & Sullivan
03
Driving factors of the hospital logistics service market in China
✔ Increase in the number of hospitals
✔ Policy support to promote outsourcing of hospital logistics services
✔ Hospital logistics services are constantly being upgraded
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China Hospital Logistics Service Market
Opportunities and Challenges for Future Development
✔ The continuous growth in the demand for hospital logistics outsourcing
At the same time, as the demand for outsourced hospital logistics continues to grow, hospital logistics service providers will establish broader and deeper cooperative relationships with hospitals. With the increasing number of Chinese hospitals outsourcing their hospital logistics services and the continuous expansion of service scopes by providers, it is predicted that the Chinese hospital logistics service market will grow from about 33.6 billion yuan in 2021 to about 61.1 billion yuan in 2026, with an annual compound growth rate of 12.7%.
✔ Expansion of the hospital's logistics service scope
At the same time, hospital logistics service providers have been committed to introducing a one-stop service model for hospital logistics that is comprehensive in functionality and diverse in services into hospital logistics management. Based on this, the scope of services has been expanded from traditional property management services to diversified value-added services, including meal delivery services, chauffeur services, and express delivery services.
Hospital logistics service providers, which have a relatively strong ability to provide diverse services, will have a relative advantage in the Chinese hospital logistics service market.
✔ Widespread application of emerging technologies
In addition, with the widespread application of emerging technologies in providing hospital logistics services, hospital logistics service providers can assist hospitals in further improving operational capabilities and achieving a win-win situation.
✔ Rising labor costs
Rising labor costs may lead to cost pressure and weaken profitability, which is also a challenge for Chinese hospital logistics service providers.
05
Competitive landscape of the hospital logistics service market in China
In recent years, against the backdrop of the pandemic, hospital logistics service providers have combined medical, teaching, and healthcare characteristics with modern management methods to provide better support for the smooth operation of hospitals and patient care.
The main participants in the Chinese hospital logistics service market include Runhua Property, Mingzhe Group, Yizhong Gantai, Guotian Jianyu Property,AimaxAs well as companies like Jichen Health.
Source: Analysis by Frost & Sullivan
